Shipping policy

Last updated: March 2026

At RUEN, we aim to deliver your sunglasses quickly, securely, and with care. This Shipping Policy outlines our delivery process and what you can expect when ordering from us.

Processing Times

Orders are typically processed within 2-3 business days.
You will receive an email confirmation with tracking details once your order has shipped.

Estimated Delivery Times

Ireland: 3–6 business days
United Kingdom: 5–8 business days
European Union: 7–12 business days

Please note that these are estimates. Actual delivery times may be affected by courier delays, customs processing, or unforeseen events outside our control.

Shipping Costs

Shipping costs are calculated at checkout based on destination and order value.
Free shipping may be available for orders over a certain amount - see our website for current promotions.

Customs, Duties & Taxes

For orders delivered outside the European Union, customers are responsible for any customs duties, taxes, or import fees charged by local authorities. These charges are not included in our prices or shipping costs.